Bank runs and liquidity contingency planning in the era of social media – Download Whitepaper now
Compact, English-language guide for the financial sector: How can banks optimise their reputational risk management - and what needs to be done in the event of a crisis to ensure ongoing liquidity
News and rumours can spread like wildfire on social media. If financial institutions do not counter negative headlines at an early stage, there is a risk of considerable damage. Even the collapse of banks is possible within a very short space of time, as cases in the USA in 2023 have shown. This is because customers can withdraw their money more quickly via app than before.
In the white paper, our experts show which aspects need to be considered more closely in future for optimised, continuous liquidity protection in view of the increased relevance of social media. The focus is on three development steps on the way to holistically improved monitoring and management of reputational risks and their impact on liquidity.